Returns & Exchanges
We want you to stay cozy and satisfied; if your Heat Holders products aren't the perfect fit, you can return them within 30 days of purchase. Items must be in their original packaging and unworn condition to qualify for a full refund.
Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
Pack Your Items
Securely place the unworn items in their original packaging and attach the return label to the outside of the package.
Drop Off and Refund
Drop the package at any authorized carrier location; your refund will be processed within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing